Essential Info Related To Insurance Claims

For those homeowners and businesses who have sustained damage to your property from wind, hail, or other weather-related events, we understand that it can be both heart-breaking and frustrating. Our highly skilled team is hard working, compassionate, and committed to helping you fully recover from your damages.

Here are a few items below to expedite and explain the claim process:

  • All contracts will be written for the exact amount allowed by adjusters estimate and claim filed.
  • It is unlawful to profit from an insurance claim. Therefore, no adjustments to the deductible, offer of refunds, or money back to customers is allowed on a claim. Any request by a customer to alter or change a claim, contract, or final completion form, will be reported to the State Insurance Commissioner’s Office Fraud Dept.
  • All contracts, claims, completion forms etc. will be sent to your mortgage company upon request.
  • Any recoverable depreciation funds that are due upon completion of the claim shall be due within 10 days from the date the insured receives the final settlement check.
  • All laws pertaining to insurance claims in the state of Georgia and South Carolina will be applied and followed by A-List Renovation Consultants and the Insured. We will provide an insurance form you must sign along with your claim contract.
  • A Brittle Shingle Test must be performed on your roof before starting the service requested. This will determine if the shingles are repairable or non-repairable due to pliability. This is a simple test that is performed on all slopes of the roof being serviced. This test normally does not damage your shingles, but in the rare event that it does, our company will replace any shingle damaged during the evaluation.
  • Be aware of “storm chasers” from out-of-town. In addition, due to the large percentage of construction companies that fail within the first three years some insurance companies are now asking contractors in your area be licensed for at least five years.